Tiered Plans

Effective Date: Upon Client acceptance via Stripe checkout and agreement checkbox

This Engagement Letter (“Agreement”) outlines the terms under which SweeterHR (“SweeterHR,” “we,” or “us”) will provide human resources services (the “Services”) to you, the Client (“Client” or “you”).

By clicking “Subscribe Now” and checking the agreement box at checkout, you agree to be legally bound by the terms of this Agreement, including the scope of services, fees, responsibilities, and disclaimers outlined below. You represent that you are authorized to enter into this Agreement on behalf of the Client entity.

Scope of Work

SweeterHR will provide services at your request and direction as outlined below.

1. Recurring Plan:

• RadHR Plan

2. Project (if selected):

• HR Startup Setup

3. Hourly Work (if requested):

• Hourly HR services billed per the terms below.

Examples of Hourly HR Services (Non-Exhaustive)

• Handbook Review/Update
• Labor Law Updates
• Custom Policy Creation
• Benefit Management
• Litigation Support
• Payroll & Compensation Analysis
• Job Descriptions, Offer Letters
• Performance Management & Disciplinary Processes
• Hiring Strategy, Documents, and Termination Support
• Federal & State Compliance
• Risk Management
• Workplace Violence & Injury Prevention Plans
• HR Strategy & Vendor Management
• Employee Engagement & Reward Systems

Premium Services (subject to separate Change Request form and fees):

• Compensation Surveys
• Onsite Visits
• Sexual Harassment Prevention Training
• Manager Training
• Recruiting

Fees

• Recurring Plan Fee: $499/month
• Project Fee: $2,199 (one-time)
• Hourly Rate (non-recurring clients): $240/hour
• Hourly Rate (recurring clients): $179/hour
• Travel for onsite visits: May incur additional charges

Payment Terms

Stripe Authorization

All payments will be securely processed via our third-party payment processor, Stripe. By submitting your payment information and accepting this Agreement, you authorize SweeterHR to automatically charge your stored payment method per the terms below.

• Recurring fees are billed in advance on the 1st of each month
• Hourly work is billed in arrears on the 1st of the following month
• Project work must be paid in full prior to commencement
• All payments are non-refundable once processed
• A 10% late fee applies to balances more than 10 days past due, with an additional 10% monthly fee thereafter
• Payments 60+ days past due may be referred to collections

Term & Termination

• Recurring Plan services are contracted for a minimum 12-month term and will auto-renew annually unless canceled with 30 days’ written notice prior to renewal
• Hourly or Project Services may be canceled at any time with written notice. You remain responsible for fees incurred through the cancellation date
• If you cancel during the Recurring Plan term, you remain responsible for monthly fees through the contract end date
• Deposits will be applied to your final invoice. Any remaining balance may be applied as a credit toward future services

Estimating Assumptions

All time and cost estimates are based on the assumption that:

• You will respond promptly and provide timely access to required information
• Only 1–2 designated Client contacts will interface with SweeterHR
• Delays or incomplete records may result in additional time and fees billed at the applicable hourly rate

If scope or effort changes significantly, SweeterHR will issue a Change Request to revise terms and pricing.

Change Request Policy

Requests for services outside the original scope will be addressed through a Change Request Order, detailing:

• Scope and deliverables
• Fees and deposit (if applicable)
• Estimated timeline

SweeterHR reserves the right to decline Change Requests outside of our services or expertise.

Client Responsibilities

To ensure successful outcomes, Client agrees to:

1. Be available for timely communication and decision-making
2. Provide accurate, complete, and timely information
3. Supervise and manage its own employees and business operations
4. Ensure compliance with applicable laws and regulations
5. Designate 1–2 primary points of contact for SweeterHR

SweeterHR may disengage if Client refuses guidance, is non-responsive, or engages in illegal or unethical behavior.

Payment Obligation

You acknowledge that service plan fees are based on access, not usage. All recurring monthly fees are due according to the contract term, regardless of how often services are utilized.

Disclaimer of Liability

SweeterHR provides non-legal human resources consulting based on experience and best practices. You acknowledge that:

• All final business decisions are yours
• SweeterHR is not liable for any damages or losses incurred in connection with its services
• You release and hold harmless SweeterHR and its representatives from any and all claims, liabilities, or damages arising from this engagement, except in cases of gross negligence or willful misconduct

Note: SweeterHR does not provide legal advice. You are encouraged to consult legal counsel where appropriate.

Non-Solicitation of Personnel

To protect SweeterHR’s investment in its team, Client agrees:

• Not to hire, solicit, or engage any SweeterHR employee or contractor (past or present) with whom the Client interacted during the term of this Agreement, and for 18 months after termination
• If breached, Client agrees to pay SweeterHR 30% of the individual’s annualized compensation (salary + commissions/bonuses), payable within 30 days of hire

This clause is intended to be interpreted in accordance with California law and does not restrict any individual’s right to seek employment.

Optional California Compliance Notes

(You may include these depending on services)

Fair Chance Hiring Notice:
If SweeterHR supports your hiring process, you acknowledge that compliance with California’s “Fair Chance Act” is your responsibility unless otherwise agreed in writing.

Data Protection:
Client is responsible for managing employee records and sensitive information. SweeterHR recommends secure cloud storage systems and practices for compliance with California privacy and recordkeeping laws.

Agreement Acceptance

SweeterHR looks forward to supporting your business. By checking the agreement box and clicking “Subscribe Now,” you acknowledge that:

• You have reviewed and accepted the terms of this Engagement Letter
• You are authorized to enter into this Agreement on behalf of your organization
• You consent to recurring billing per the terms outlined above

Let’s get started. We’re excited to be your HR partner.

Sincerely,
Sasha Elkins, SPHR
President, SweeterHR

This Agreement shall be effective as of the date accepted via electronic submission.